Frequently Asked Questions
Everything you need to know about shopping with Ingenuity.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button. We provide specific measurements in both inches and centimeters to ensure you find the perfect fit for your body type.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
Are your materials sustainably sourced?
At Ingenuity, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated automatically at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.